REPLAY
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About the presenter
Corentin Lecoq,
Application Engineer
OROS Headquarters
Corentin joined the customer care department of OROS in 2014.
Since 2016, he has held the position of application engineer and has been responsible for supporting users on advanced projects, sales, and validating OROS solutions.
About the co-presenter
Luke DeSmet,
Technical Support Engineer
OROS Americas Inc.
Luke brings with him several years of experience as a Technical Support Engineer at Oracle. At Oracle, Luke served as a liaison for corporate clients finding resolutions through root cause analyses and technical troubleshooting.
Joining OROS Americas Inc. Luke is technical support engineer. He assists all North American customers with OROS instruments and/or software. He oversees the North American maintenance center and therefore completes the calibration and repair of all customer analyzers in that region. He conducts trainings and data acquisitions when consulting services are requested. He also assists with sales by representing OROS at trade shows and providing product webinars to potential and existing customers.